As Polycomp's Pension Consultant and Client Advocate, Pam is responsible for ensuring our clients receive exceptional service.
With more than 30 years of qualified plan experience, Pam brings expertise, as well as an empathetic demeanor, to this role and her interactions. Since joining Polycomp, she has held the positions of Pension Administrative Consultant, Marketing Pension Consultant, and Administration Team Manager.
Pam has been described by both colleagues and clients as bringing a “calming presence” to discussions, being “very understandable and helpful,” and providing a high level of “credibility and professionalism.” This compassion along with her consultative skills and ability to decode convoluted regulations into everyday language makes Pam a natural fit for the Client Advocate position.
Polycomp clients are encouraged to contact Pam with feedback regarding Polycomp service.
Phil Giles has worked in various aspects of the Financial Services Industry since 1992 – primarily helping individuals and small businesses set up and manage retirement savings plans. In 2008 he transitioned into the administrative side of the Retirement Plan Industry and has gained in-depth expertise in operations, compliance, plan administration, and relationship management. A teacher-at-heart, Phil enjoys deciphering complex things and making them easy for others to understand.
As a Retirement Plan Consultant with Polycomp, Phil works closely with financial advisors and tax professionals to create customized plan design solutions – helping business owners maximize tax savings and retirement contributions.
Phil is a member of the American Society of Pension Professionals and Actuaries (ASPPA) and has acquired the Qualified 401(k) Administrator (QKA) designation.